Privacy Policy
Last Updated: 11 April 2025

At Building Company Canberra, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth).

1. Collection of Personal Information

We may collect personal information from you when you:

• Contact us via our website or email

• Request a quote or consultation

• Submit a form on our website

• Communicate with us by phone, email or in person

The types of personal information we may collect include:

• Full name

• Email address

• Phone number

• Physical address

• Details related to your building or renovation enquiry

We only collect information that is reasonably necessary to provide our services to you.

2. Use of Personal Information

We may use your personal information to:

• Respond to your enquiries or quote requests

• Deliver building services and consultations

• Communicate with you about your project or related services

• Improve our website and customer experience

• Comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Disclosure of Personal Information

We may share your information with trusted third parties where necessary, such as:

• Subcontractors or suppliers working on your project

• Professional advisors (e.g. legal, financial)

• Government or regulatory authorities as required by law

Any third parties we engage are required to maintain the confidentiality of your information.

4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. This includes secure storage, restricted access, and regular website maintenance.

However, no data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Website Tracking

Our website may use cookies and analytics tools (e.g. Google Analytics) to improve functionality and user experience. Cookies do not identify you personally but may collect information such as:

• IP address

• Browser type

• Pages viewed

• Time spent on the site

You can disable cookies through your browser settings if you prefer not to share this data.

6. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate or outdated. To make a request, please contact us directly.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of other sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page. Your continued use of the website indicates your acceptance of any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us through our contact page or email us at:

📧 info@buildingcompanycanberra.com.au
🌐 https://buildingcompanycanberra.com.au/